Policies and Procedures
TERMS AND CONDITIONS: The first thing you need to know, You Are Welcome Here! And we invite you to come back often.
PAYMENTS
Your payments are received by Stripe on their site in their secure environment. For your protection your order will be shipped to the address provided by Stripe, so if you want shipment to an address other than the one on file with Stripe please give Stripe the additional shipping address. In the event where there may have been a refund due you, said refund will be issued in form of cashiers’ check if over $10.00.
ORDER ACKNOWLEDGMENT
Shortly after you make a purchase you will receive an acknowledgment/thank you notification. Your order will be processed and shipped within 3 business days.
KEEPING TRACK OF YOUR ORDER
Once shipping has been completed you will receive an email with the USPS Confirmation/Tracking number for your records. You may track the progression of your order here: https://tools.usps.com/go/TrackConfirmAction_input
SHIPPING
Standard and Media Shipping classes are Free within the USA unless otherwise stated in listing. If you desire your purchase sooner, contact us for additional fees for upgraded,(faster), shipping method. We use USPS as our primary method of shipping. Orders are processed and shipped within 3 business days. Your purchase will be insured and you will be sent USPS Confirmation/Tracking information as proof of shipping. If you prefer a different method of shipping and are willing to pay the higher cost then contact us for shipping cost.
If you are outside the USA, contact us for additional shipping costs. Example: If it cost $12.00 to ship within USA and it cost $20.00 to ship to your overseas location we will charge you an additional $8.00 added to purchase price.
RETURNS
We Do Not Accept Returns! Please Note Well the Photos as they are part of the description! Your Questions are Welcome!
Most all of our offerings are used, vintage, and or antique, which means there will naturally be wear, damage, and/or imperfections. These imperfections and wear are that which add beauty and authenticity to your items and we do attempt to show them in the photographs.
Due to our products being of a vintage and sometimes antique nature, by purchasing, you the buyer realizes that vintage by it's very nature means there will be some degree of wear, damage, and/or imperfections. It is these imperfections and wear which add beauty and authenticity to the items.
That being said, if an item arrives in less than described and/or photographed, Contact us within 24 hours of receipt of item. Wait to hear from us. If we determine that indeed we are at fault we may or may not require you to return item. We may offer you a discount off your purchase price or require you return item. If item is to be returned, refund is off of your purchase price only and will be issued within 7 to 10 business days of our receiving the item.
We do not refund shipping costs. Buyer pays for all shipping costs, including the initial shipping which we paid, and in some instances a restocking fee is charged. We do not accept returns or issue refunds on marked down items or items on sale.
If you receive a refund, the cost of return shipping as well as our initial shipping which we paid will be deducted from your refund. We recommend shipping with a service that can provide tracking for reference. We cannot guarantee that we will receive your returned item, please retain your return tracking information and also be sure to give us the tracking information.
We pack well and insure your purchase so any damage done in shipping is not covered in our return acceptance policy.
PHOTOS
All photos offered are our own taken by us of the item being offered. Please do not copy photographs.
FEEDBACK
We welcome your feedback. As a matter of fact we ask you Please give your feedback. Your feedback will help us better serve you.
FOR OUR OVERSEAS CUSTOMERS:
https://www.shortiesvintagetreasures.com
http://www.vintagepearls.ecrater.com
https://www.shantonbooks.com
PAYMENTS
Your payments are received by Stripe on their site in their secure environment. For your protection your order will be shipped to the address provided by Stripe, so if you want shipment to an address other than the one on file with Stripe please give Stripe the additional shipping address. In the event where there may have been a refund due you, said refund will be issued in form of cashiers’ check if over $10.00.
ORDER ACKNOWLEDGMENT
Shortly after you make a purchase you will receive an acknowledgment/thank you notification. Your order will be processed and shipped within 3 business days.
KEEPING TRACK OF YOUR ORDER
Once shipping has been completed you will receive an email with the USPS Confirmation/Tracking number for your records. You may track the progression of your order here: https://tools.usps.com/go/TrackConfirmAction_input
SHIPPING
Standard and Media Shipping classes are Free within the USA unless otherwise stated in listing. If you desire your purchase sooner, contact us for additional fees for upgraded,(faster), shipping method. We use USPS as our primary method of shipping. Orders are processed and shipped within 3 business days. Your purchase will be insured and you will be sent USPS Confirmation/Tracking information as proof of shipping. If you prefer a different method of shipping and are willing to pay the higher cost then contact us for shipping cost.
If you are outside the USA, contact us for additional shipping costs. Example: If it cost $12.00 to ship within USA and it cost $20.00 to ship to your overseas location we will charge you an additional $8.00 added to purchase price.
RETURNS
We Do Not Accept Returns! Please Note Well the Photos as they are part of the description! Your Questions are Welcome!
Most all of our offerings are used, vintage, and or antique, which means there will naturally be wear, damage, and/or imperfections. These imperfections and wear are that which add beauty and authenticity to your items and we do attempt to show them in the photographs.
Due to our products being of a vintage and sometimes antique nature, by purchasing, you the buyer realizes that vintage by it's very nature means there will be some degree of wear, damage, and/or imperfections. It is these imperfections and wear which add beauty and authenticity to the items.
That being said, if an item arrives in less than described and/or photographed, Contact us within 24 hours of receipt of item. Wait to hear from us. If we determine that indeed we are at fault we may or may not require you to return item. We may offer you a discount off your purchase price or require you return item. If item is to be returned, refund is off of your purchase price only and will be issued within 7 to 10 business days of our receiving the item.
We do not refund shipping costs. Buyer pays for all shipping costs, including the initial shipping which we paid, and in some instances a restocking fee is charged. We do not accept returns or issue refunds on marked down items or items on sale.
If you receive a refund, the cost of return shipping as well as our initial shipping which we paid will be deducted from your refund. We recommend shipping with a service that can provide tracking for reference. We cannot guarantee that we will receive your returned item, please retain your return tracking information and also be sure to give us the tracking information.
We pack well and insure your purchase so any damage done in shipping is not covered in our return acceptance policy.
PHOTOS
All photos offered are our own taken by us of the item being offered. Please do not copy photographs.
FEEDBACK
We welcome your feedback. As a matter of fact we ask you Please give your feedback. Your feedback will help us better serve you.
FOR OUR OVERSEAS CUSTOMERS:
- We welcome you to our store and hope you will find reason to come often. Before making your purchase Please contact us for the most economical method and cost of shipping to your particular country because your shipping costs are contingent on several factors outside our control.
- Your shipping will be First Class International if cost is less than $100.00 and weight is Under 4#; If over 4# and/or $100.00 we are required to use Priority International.
- Due to the fact that overseas shipping is higher than stateside, we require ALL buyers outside the United States of America to Contact us for additional shipping cost to your location.
- You will need to contact your countries customs for any tariff or customs charges which may be levied by them on your order. You are responsible for the paying of these charges whatever they may be.
- ALL purchases for $100.00 USD or more must be shipped Global Priority Mail Service. Otherwise We will pay cost for postage UP TO THE AMOUNT WE WOULD NORMALLY have paid for U.S. mailing. You are then responsible for additional cost for shipping. Please contact us to request these costs since they vary depending on your country.
- Should you decide to not follow through with the purchase before final payment is made you will be refunded any monies above the initial First payment plus a $10.00 restocking fee.
**The initial First payment is nonrefundable.
**Upon completion of final payment, your product will be mailed within (3) three business days.
https://www.shortiesvintagetreasures.com
http://www.vintagepearls.ecrater.com
https://www.shantonbooks.com